Building commerce people love
We believe small businesses deserve a technology partner that is transparent, affordable, and human. Trilogy exists to be exactly that, and we won't stop until every business owner feels the shift.
My advice to business owners: get everything on one platform as soon as you can. You stop guessing and start seeing the whole store.
A Trilogy merchant
Retail and food service
By the numbers
Even in closed beta, our momentum speaks for itself:
+100
Businesses running their daily operations on Trilogy
+1,000,000
Orders rung up through Trilogy terminals
+$20M
In card sales processed through Trilogy
3x
Growth in processed volume, quarter over quarter
What do we believe in?
Trilogy has always been a values-driven company. Our values guide how we build, who we hire, and how we show up for merchants every day.
01
We are builders.
We build things ourselves. Our technology and our creativity overcome challenges that would seem beyond our size, and we never stop dreaming of better.
02
We take the harder path.
We believe the right choices are usually the harder ones. We embrace the challenge, endure when others quit, and make ourselves resilient.
03
We are trustworthy.
Trust is hard to earn, easy to lose, and tested continuously over time. We make earning it our way of life, with merchants and with each other.
04
We are a company of many.
We are stronger because of our collective passion, intelligence, and fellowship. Great teams accomplish great things, and together we create our future.
Say hello to our leadership team
A team of diverse and driven individuals from every corner of the industry, who love to build and build together.
Nejim
Founder & Chief Executive Officer
Nejim founded Trilogy because independent business owners deserve the tools large companies use, at a price they can afford and without the complexity. A graduate of Cleveland State University, he sets the vision and strategy as Chief Executive Officer: where Trilogy goes next, which merchants it serves, and the standard every product has to meet. He also works side by side with engineering to develop the next generation of systems behind Trilogy Point of Sale. Under his leadership, Trilogy has grown from an idea into a platform processing millions in card sales while still in closed beta.
Eyad
Co-Founder & Head of Sales
Eyad leads sales and partnerships and is usually the first person a merchant meets. He works with owners to understand how their business runs, then stays close through the rollout so day one on Trilogy feels calm. His rule is simple: never promise a merchant something we would not run in our own store. He also builds the partnerships that bring Trilogy into new cities and carries what owners ask for straight back into the product plans. That honesty is why merchants who join Trilogy tend to bring the store next door with them.
Amar
Chief Technology Officer
Amar leads product and engineering across the platform: the point of sale, the back office, payments, and the hardware they run on. He designs for the busiest rush of the week rather than the demo, which means fast checkouts, clear screens, and updates that never get in the way of a sale. As Chief Technology Officer he owns the architecture end to end, from the terminal on the counter to the cloud behind it, so every part of Trilogy works as one system. He watches how merchants actually use each feature and keeps the platform fast, reliable, and simple as it scales to more stores.
Faysal
Chief Operating Officer
Faysal oversees Trilogy's daily operations, from merchant onboarding and live store support to release quality. He manages the operational side of every rollout, including hardware provisioning, installation, staff training, and the first weeks of a store going live. He also sets the internal processes that keep support fast and reliable as Trilogy grows. Alongside operations, he leads the company's computer vision program, the technology behind the AI cameras, a field he entered after witnessing the rise of mass shootings around the world. He takes direct ownership of merchant issues and sees each one through to resolution.
Be a part of Trilogy
Trilogy is a great place to work. We are proud of the passionate and inclusive culture we have built, and we are always excited to bring more talented, energetic people into the mix.
We update this page as the team grows. Check back soon.
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